10-12-2013 10:33 PM
Hi All ,
We have a Fp140 card reloaded due to the following error.
plim_xge[242]: %PLATFORM-CIH-5-ASIC_ERROR : pla[0]: A parity error has occurred causing performance loss transient. 0x10440003
plim_xge[242]: %PLATFORM-CIH-5-ASIC_ERROR_HARD_RESET_START : pla[0]: HARD_RESET needed 0x10440003
Cisco error message decoder provides following explanation.
%PLATFORM-CIH-5-ASIC_ERROR [chars][[dec]]: [chars] error has occurred[chars]%s [hex] [chars] [chars] Explanation An ASIC error has occurred and been handled.
Can someone help me undertsand if issue was with FP140 card or the Associated PLIM.
Thanks
Deepak
10-13-2013 06:59 AM
Deepak, looks like your card hit a parity error (hardware/memory fault).
this can either be a hard error or something transient.
If this happens again I would open a TAC case and ask for this card to be exchanged.
regards
xander
10-13-2013 10:40 PM
Hi Xander ,
what card needs to be replaced. PLIM or FP140 in case error appears again.
Thanks
Deepak
10-13-2013 11:51 PM
Deepak,
Based on my previous experiences with similar issues , FP40 replacement is required.
Steve
10-14-2013 12:22 AM
Hello Deepak,
Its seems to be parity error and FP may need a replacement if its reoccurnecing else can kep under monitoring.
10-15-2013 07:02 AM
Hi Deepak,
As Xander mentioned please open a TAC case.
This looks like a PLIM issue as the error is coming from the PLA, but more of the logs should be looked at by TAC to verify.
Thanks,
Sam
10-15-2013 10:26 AM
Deepak,
This error was reported by your PLIM ASIC (PLA0). We have 2 of them on every PLIM. This is a log level 5 - notification.
That said, its better you proceed with a TAC case as you might want this to be looked just to be safe.
If you like to track this down I would run the following commnad:
show asic-errors plim asic 0 all location 0/x/CPU0 - X stands for the slot #.
The same info can found in "dir harddisk:/ASIC-ERROR. We keep these records in case the LC had been reset by the system in case we had expereinced an event where we could not recover.
This is all valid for a single/random occurance, if you keep get this message in your syslog and the output of the above command shows a pattern or a trend please go ahead and open SR.
When you do, please capture the following:
show log
show ver br
show inst ac su
ad show platfrom
admin show diag
show asic-errors plim asic 0 all location 0/x/CPU0
show asic-errors plim asic trace all location 0/x/CPU0
show controllers plim asic summary location 0/0/CPU0 <= That maps your PLA to interfaces and/or SIP/SPA HW if exists. Since this is Taiko (CRS-3 AKA 140 Fabric/Line Cards) and I see XGE, I would guess your PLIM is one of these:
14X10GBE
1X100GBE
20X10GBE
show inter br loc 0/x/cpu0
Yigal
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