Archived Small Business Support

If a customer had OnPlus and their primary Default Gatway goes down that would obviously make working with the Portal useless.  I'd like the ability to provide a backup Default Gateway.  We have customers with more than one Internet connection for va...

Hi Team!I'm trying to add an extension with Cisco Jabber, but the program does not register and I can not figure out what does not work.I tried some debugging (voice register events, voice register errors, ephone error) but I see nothing. I double ch...

For a beta site we just installed 2 SG300-52's and the OnPlus Portal keeps telling me that the credentials were not valid when last tried.  We have an SG300-10P here and we get the same results.  Any thoughts?  I've even tried typing the username & p...

Accessing https://www.onplusbeta.com/ from behind a router like an RV082 that is set to load balance, unless I bind the IP for the site to a single WAN port, when I click to move around it often kicks me back out to the login page. Once I bind the IP...

Hi All,Since there had been some interesting discussions surfacing regarding the configuration of SMB products, I thought it would be good to have a users thread discussing the differences so both experts and beginners a like can have a chat about it...

On logs, some lines removed to avoid personal data..When routes are pushing into my windows machine, it get an error and no be able to connect to my remote network or internat NATed.Cisco Staff, complete log would be available for you Is there any sp...

Just noticed this from another post of the SMB router forum:"Greetings,I noticed one awkward thing with the latest 1.0.3.5 firmware for the Cisco Small Business RV220W router, with previous firmwares there has always been reported 128mb of system mem...

Hi there,This may be a silly question but is there a reason why I cannot assign a DHCP range on the same subnet as the network I'm trying to connect with?  The reason I ask is that I do this currently with SonicWALL VPN's and it allows me to connect ...

HiI have been getting crazy during hours until i found reason with help of SIXXS team ipv6 tunnelbrokerI have a ipv6 tunnel with subnet with other router, WRT54G and is working on my networkI saw IPV6/IPV4 option on router an decide to activate, but ...

•1.       Configuration setup  Configuration was easy it detected the ISP configuration without any problem, then we changed the IP to a Static public IP and the connection was stable and it has been like that ever since it has never dropped, then I ...

I have been trying to open port using TCP/UDP and putting external ports different than internal, and using https:// to connecto to an uc 320.Is there a problem using https?I have a port mapping using TCP and a port that is using http and al works fi...

Setup Wizard Suggestions -When changing IP scheme from 192.168.75.x to anything different, have the boxes change automatically via javascript when you change the routers IP so the user -Set timezone/time -prompt to add CCO ID-Need to set expectations...