Archived Small Business Support

Hello,Is there a way to clear a monitor from a device managed by Thunderbolt? I've added a DNS monitor on the Thunderbolt device for example.  I get quite some mails when the delay on the DNS lookup of a URL we've entered under the monitor config lap...

So I'm working on a customer's site today using the TBA to generate RDP access to systems to install an update to a software package.  I first RDP'd to, let's call it Machine "A".  While I installed and configured the software there the portal timed ...

Hello Marcos,I have a customer that has multiple locations, do I have to create a new customer for every location or will there be a way to create remote locations for a customer?

Hi,Wondering if there is an option or feature consideration to set a min. length per Voice mail msg? I notice many messages are 1-3 seconds (Caller hung up)...  and/or Analog disconnect issues..  It would help that we could set a value to a minimum v...

To my surprise, I just found out that you can buy the SA520 on Amazon for $10 less than my distributer price at ingram.With that being the case, how is it possible to make any money selling these?Am I missing something?ThanksChris

I am on 1.00.02 for a long time and figured there must be an update to try?Brandon

There have been a couple of mentions of issues with the password already mentioned, but I did not see anything about my specific experience.  When I try to access the switch from a 'restored' state (after a firmware update, or if I choose to rest it ...

Every now and then, we can see a "new-host1" with a MAC 00:00:0C:00:00:00 in the DHCP Status:Client Table Client Host NameIP AddressMAC AddressClient Lease TimeDeletestatic-host192.168.1.nnn00:50:43:nn:nn:nn23 Hours, 18 Minutes, 25 Secondsstatic-host...

DUT: RV016-V3, v4.0.0.'7-tmWe discovered some clients dont receive IP addresses from DHCP from time to time - both block options disabled:Block MAC address on the list with wrong IP addressBlock MAC address not on the listIn two cases now, we had to ...

Hi all,I need to swap out my blocker with a new unit.  Is there a way I can transfer the Safelist/Blocklist CSV file to my PC after I back it up, then restore it from my PC to the new unit?  I'm assuming FTP but, I'm unable to FTP to the unit.

Put a new client on Thunderbolt, and found that an IP address associated with the Routing & Remote Access (or VPN Server) IP address was displayed for a Windows SBS 2003 server that was discovered. However, the MAC address associated with the server ...

Modern browsers and well adopted users depreciate the usage of any pop-up windows. I _hate_ all these pop-up windows called while maintaining the SG200. A professional Web management UI behaving like a marketing-overflown cheep Web site...More confus...

Ok, so I just completed my second install. Replacing an existing BizPhone PBX. Was supposed to be a SIP install but due to ATT's inability to deliver a T-1, this currently analog with a SPA8800 for additional trunks (6 FXO total) via ATT.Initial inst...

Completed my first install on 9/1. Replaced a customers key system and attempted to emulate the old system with shared FXO lines. The customer has 3 FXO via Comcast.Initial install was very easy and straightforward. User interface pretty self-explana...