CSCvg76031 - IMP services stuck in starting state after fresh install/upgrade

[Michael Stark]

I am doing a PCD upgrade for the IMP servers and it cannot continue after the first server because the (PAWS) service is down amongst a few others on the primary.  Using the 12.5(1) latest upgrade file.

What is the fix for this Cisco?

[Nat]

Hello,

same issue here with a manul upgrade (no PCD)

many services stuck in starting mode with no possibility restart it properly..

any clue?

regards

Nat

[Michael Stark]

I was told by TAC to try this on the IMP server, then restart server.

set replication-sync monitor disable

I am going to test this tomorrow. If you test earlier please let me know!

[badnat]

Hi Michael,

Yes i was told the same from TAC.

and it works like a charm :) so great news. i already faced this issue twice on 2 different migrations...

Regards

Nat

[badnat]

Don't forget to re-enable "replication-sync monitor" after the services are all started :)

[cisco]

Hi guys,

It works for me. I was doing the upgrade from 11.5 to 12.0.

Thanks for the tip.

[Michael Stark]

<meta http-equiv="Content-Type" content="text/html; charset=iso-8859-1" />


If I was you I would consider the jump to go to 12.5.



12 is buggy. Cisco barely do any fixes for 12.0 and basically all future effort goes into 12.5.

[wsteahr01]

Needed to use this on a 11.5 SU3 to 12.5 SU1 upgrade. I didn't reboot the servers after applying the command, and they started all the services on their own. I'll still reboot though. Saved me a TAC call! 

[Michael Stark]

Yep agreed. Looks like this is just generally a good idea after you upgrade.

[HeatherHoffman73013]

This saved me a call to TAC also when I upgraded from 11.5(1)SU5 to SU7.  Thank you!

[Wes Sisk]

HeatherHoffman73013 you are welcome. We work hard to share information and really appreciate when you take the time to consume it and it makes a difference.

Thank you for your effort and thanks for the feedback!

[TracyLogan2685]

I have ran this command and it did not work for me.. Presence Engine still showing in starting state.  Version 12.51.11900-117. Anything else I can try?

[Joe Christensen]

@TracyLogan2685 Did you resolve your issue? I am running into the exact same issue you are on a fresh install. 

[Thilina]

Hi Joe ,

Any luck with the service issue ? , i have run in to same issue as well .

Regards

Thilina

[Michael Stark]

Did you run the command and then reboot the IM&P server? Then wait about 5-10 minutes after it reboots.

set replication-sync monitor disable