03-01-2024 04:06 AM
We are working deployment of jabber application to all of our users. I see one of the notice about EOL
End-of-Life Announcement for the Cisco Jabber Guest for FLEX subscriptions
We are using Jabber Version 14.2.0.58008 Build 308008 with IMP System version: 12.5.1.16900-3
Do you think we are impacted on this notice?
Thanks!
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03-01-2024 04:31 AM
you are not affected by this. the notice is specifically related to jabber guests.
that said there have been rumors and speculation regarding EOL for Cisco jabber in general.
I have not seen any official notice in this regard and have been repeatedly told there are no current plans to EOL Jabber.
03-03-2024 07:18 AM
I meant that the Webex app does not support the XMPP-based messaging and presence architecture of the IM&P server. It uses Cisco’s newer cloud infrastructure for that functionality instead - even when leveraging CUCM/CUC/Expressway for calling capabilities. This is a good thing because Cisco specifically designed Webex messaging to address the shortcomings of IM&P. I see them as different generations: IM&P XMPP is from the AOL/YIM/Lync era while Webex messaging is of the iMessage/Slack/MS Teams era; completely different philosophies.
As for Flex 3, only some of the offers under that umbrella include calling and meetings - and only the latest Webex Suite offer is price neutral whether the calling stack is on-prem or cloud. There are calling-only and meeting-only options but all of the variations include the Webex app and messaging, unless the customer admin disables it.
03-01-2024 04:31 AM
you are not affected by this. the notice is specifically related to jabber guests.
that said there have been rumors and speculation regarding EOL for Cisco jabber in general.
I have not seen any official notice in this regard and have been repeatedly told there are no current plans to EOL Jabber.
03-01-2024 04:34 AM
Thanks for the confirmation!
03-01-2024 05:29 AM
The announcement you reference is for Jabber Guest. That’s not the same as regular Jabber. So it doesn’t apply to the use case you outline.
This said I would personally not recommend anyone to deploy Jabber at this time as you can get the same, or even better functionality with Webex. Plus that it requires less on-premises resources and operates much more stable than what Jabber does, or at least did when we were using Jabber.
03-03-2024 05:38 AM
minor clarification: the Webex app is a viable replacement for Jabber with CUCM/CUC/Expeessway (not IM&P). You’re certainly welcome to consider Webex Calling as a replacement for CUCM - and many customers are doing exactly that - but it’s not a requirement.
I agree with the general sentiment that new deployments should be using the Webex app instead of Jabber at this point.
03-03-2024 06:26 AM
As the current licensing model is Flex-3 and it includes Meeting and Calling from what I know it would also include messaging and presence. With that IM&P would in my view be applicable with the Webex application. Or am I reading the ordering guide for Flex-3 wrong?
03-03-2024 07:18 AM
I meant that the Webex app does not support the XMPP-based messaging and presence architecture of the IM&P server. It uses Cisco’s newer cloud infrastructure for that functionality instead - even when leveraging CUCM/CUC/Expressway for calling capabilities. This is a good thing because Cisco specifically designed Webex messaging to address the shortcomings of IM&P. I see them as different generations: IM&P XMPP is from the AOL/YIM/Lync era while Webex messaging is of the iMessage/Slack/MS Teams era; completely different philosophies.
As for Flex 3, only some of the offers under that umbrella include calling and meetings - and only the latest Webex Suite offer is price neutral whether the calling stack is on-prem or cloud. There are calling-only and meeting-only options but all of the variations include the Webex app and messaging, unless the customer admin disables it.
03-05-2024 06:27 PM
there are some cases where the requirements call for a softphone without internet dependencies.
Jabber is still the only supported client for this
05-02-2024 09:42 AM
exactly.In a less developed countries, where some companies make use of low speed internet connection ,JABBER becomes paramount
Hello, I deployed Cisco Jabber Guest 11.2.1 in my lab. I was able to download the web addon and the extension for chrome browser. Some days later , i noticed could neither download the web addon or install extension for chrome .
I got this error 404 when i clicked the download button
https://chrome.google.com/webstore/detail/jbglbakaieakcdiaiabbihafndhapfki
the above url was not found
I have tried on different pc but still the same error 404
I decided try on firefox. The download icon didn't load. I checked the mozilla firefox extension and added the plugin.
I searched the chrome extension store for the jabber guest but no success
Has Cisco finally moved to webrtc?
any contribution will be appreciated
05-02-2024 10:34 AM
Jabber Guest is past support and is discontinued. For more information see here. https://www.cisco.com/c/en/us/products/collateral/unified-communications/jabber-windows/jabber-guest-flex-eol.html
05-02-2024 10:50 AM
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