Cisco Jabber is giving Configuration changes detected error

[chandru_bbc]

Hi

We are using Jabber 12.9.5 and every time it gives "Configuration changes detected error"

When we get this pop up there will be 2 options either sign out or Cancel.

Then the user has to click on sign out and then open the Jabber application.

This will take the user to the Jabber.

I had done reset, reinstall, policy update.Cleared the Cache.

But still we are getting the error.

May I know the reason for this?

regards

Balachandar

[Vaijanath Sonvane]

Hi,

There is a software bug related to this issue:

https://bst.cloudapps.cisco.com/bugsearch/bug/CSCvp98710

Please check workaround mentioned in the bug details.

[Shalid Kurunnan Chalil]

Looks like you are hitting on the bug, try non secure CSF 

https://bst.cloudapps.cisco.com/bugsearch/bug/CSCvv60133 

Regards, 

[Adam Pawlowski]

There are many reasons for this, you should check the client log to see why this re-fires. Some feature changes prompt this, based on what it thinks the client’s keys are set to. The “sign out” button is a fast sign in by default which may not apply the config changes properly in some scenarios either. 

Hit the log and see if you can narrow it to a bug or some scenario you can worth through if this prompt is continual. 

[Peter van der Vlies]

We solved this issue by setting the Jabber parameter SSO_Enable = true and STARTUP_AUTHENTICATION_REQUIRED = true