09-13-2018 07:17 PM
Is there any way we can disable the DTMF tones to be heard by the agents when the users presses the keys
The call flow is as following:
Cube-->CUCM-->UCCX
Please let me know if there is any possible way to disable anywhere on Cube,cucm or uccx.
Solved! Go to Solution.
09-18-2018 11:16 AM
09-16-2018 11:58 AM
09-18-2018 02:59 AM
If user is connected with an agent, why would the user press keys? The parties are talking
09-18-2018 11:16 AM
09-19-2018 03:01 AM
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