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MWI on Jabber second line

rashmi814
Beginner
Beginner

I would like to know if Jabber supports message waiting indicator on second line. I have group voicemail box and like to get MWI for group mail box. In traditional SCCP phon, you can configure second line on phone and get MWI on second line. Is this something available for Jabber. Jabber has multiple line support. How message gets notify for jabber user on second line?

7 REPLIES 7

Adam Pawlowski
VIP Advocate VIP Advocate
VIP Advocate
Jabber does not support this. The voicemail tab uses the account signed in for voicemail services with the client only, reflecting the message counts from the Unity Connection server.

You'll need to find some other way to distribute notifications.

dlcharville
Enthusiast
Enthusiast

We had our Cisco team raise an enhancement bug on this.  CSCvv87547  Open a TAC case and ask that your case be tied to this bug.  The more cases, the faster attention the enhancement will get.

brown3wab
Beginner
Beginner

A simple MWI for other lines seems like a no brainer.  Hopefully, they'll get this integrated. 

More importantly, if it could be enabled on Webex "Teams" CSF that would be outstanding

ALAN HAMMOND
Beginner
Beginner

We would really like to see this as well.   Does anyone know of another workaround or solution for second line MWI notifications>