If and when your CVP Call Studio app requires a ASR - the VVB Server sets up a SIP session to the Nuance ASR server.
This SIP session includes SDP for MRCP and RTP to communicate the Voice Grammars (MRCP) and the actually sp...
VVB Version :- System version: 220.127.116.1100-14
Default interdigit timeout settings in VVB is 3 seconds . With default settings , VVB is considering 3 seconds to trigger NoMatch event while using Menu Elements.We updated interdigittimeou...
Looking for details around securing UCCX communication with CUCM, Finesse, CUIC & Social Miner. Are their any available documents which I can follow to achieve this for one of my customer.
Hi, I am using Cisco TSP (TAPI) on windows platform for CTI integration with Cisco platform. I am monitoring softphone (Cisco Unified Client Services Framework) via Cisco TSP (TAPI). This soft phone is linked with my end user who is using Cisco ...