Cisco integrations with MSFT Teams (CVI and others...) - Page 2

azoupas · ‎10-05-2020

Dear all,

there are various integrations between Cisco and MSFT Teams. Find below a quick overview:

a) Webex Meetings integration with MSFT Teams

Allows MSFT Teams users to schedule, start, or join Cisco Webex meetings and invite people to join Webex meetings or Webex Personal Room meetings directly from their Microsoft Teams clients.

Cisco-Webex-Meetings-for-Microsoft-Teams article from help.webex.com

For cases where conferencing service is delivered by Webex Meetings.

You keep your users using MSFT Teams for messaging and you get Webex experience for meetings.

Easy to try this

b) Cisco Calling integrations with MSFT Teams

Allows MSFT Teams users to place voice/video calls from MSFT Teams utilizing Cisco Calling service (Jabber or Webex Teams softphone or even control their Cisco IPPhone for click-to-call)

https://help.webex.com/en-us/aetgvg/Cisco-Jabber-for-Microsoft-Teams

https://help.webex.com/en-us/ngmx08cb/Cisco-Webex-Teams-Calling-for-Microsoft-Teams

For cases where calling service is delivered by Cisco Calling (CUCM or Webex Calling))

Again you keep your users using MSFT Teams for messaging and you get Cisco Calling experience for voice/video calls

No need to maintain phone system on MSFT Teams side

c) Microsoft Phone System Direct routing via CUBE

Allows MSFT Phone System to use CUBE as SIP gateway towards Voip Provider.

PIW - Webex Interop - CUBE for Microsoft direct Routing - Technical Update - Video

PIW - Webex Interop - CUBE for Microsoft direct Routing - Technical Update - PDF

https://docs.microsoft.com/en-us/MicrosoftTeams/direct-routing-border-controllers

For cases where MSFT is providing calling/PBX service and CUBE is used as SIP gateway.

d) Cloud Video Interop (CVI) for MSFT Teams

Allows a MSFT Tenant to enable SIP dialing for their scheduled MSFT Teams meetings (Cisco or 3rd-party SIP devices could dial in). For cases where conferencing is offered by MSFT Teams and you want to allow SIP video endpoints (Cisco or 3rd-party) to join.

Note that CVI is enabled by the MSFT tenant that HOSTS the meetings and enables SIP dialling on THEIR scheduled MSFT TEAMS meetings.

This is what invite would like like after CVI enablement :

When enabled Cisco or 3rd-party SIP endpoints (either belonging to this tenant or other companies) could manually dial into scheduled MSFT Teams meetings.

You could have direct dial or dial into an IVR and then provide ''VTC Conference id''.

Additionally, apart from direct dial or dial via an IVR, you could examine:

OBTP for cloud registered endpoints:

you could also go for OBTP (One button to push) to have ''Join'' green button on Touchpanel of Video endpoint for ease of joining but note that this requires extra configuration as related document mention (hybrid calendar, calendar configs, etc).

OBTP on-premises registered endpoints:

WORK IN PROGRESS // These endpoints will require to be cloud-aware (Webex Edge for Devices) plus other dependencies so stay tuned for more details.

Also note that CVI requires a license from Cisco (licensing mode is : ''Active endpoints per month'')- check below for details.

Relevant docs:

https://help.webex.com/en-us/nffx8kj/Deploy-the-Cisco-Webex-Video-Integration-for-Microsoft-Teams - deployment guide from help.webex.com

Cisco Webex Video Integration for Microsoft Teams - TDM Deck - very useful technical preso (partner-access)

PIW - Webex Interop - CVI Capabilities - Microsoft Interop Technical Update - Video - very good partner webinar on CVI

PIW - Webex Interop - CVI Capabilities - Microsoft Interop Technical Update - PDF

Ordering guide - Cisco Video interop (CVI) for MSFT Teams -skus and how to quote on CCW

https://www.cisco.com/c/dam/en_us/about/doing_business/legal/OfferDescriptions/cisco-webex-video-integration-for-mt.pdf explains licensing model ''Active Endpoints per month''

https://docs.microsoft.com/en-us/microsoftteams/cloud-video-interop

MSFT page listing Cisco as certified CVI provider for MSFT Teams.

e) WebRTC solution to allow selected Cisco Video endpoints to join MSFT Teams scheduled meetings that are not SIP/CVI enabled

If a MSFT Tenant has not enabled CVI, then there is an alternative way that has less features but still allows selected Cisco Video endpoints (that support WebRTC engine) to join MSFT Teams scheduled meetings as WebRTC participants.

This option does NOT depend on the MSFT Tenant side (the host side) but can be enabled on the endpoint side (guest/participant side). So a company that has Video endpoints could enable this on their video endpoints in order to be able to join other company's MSFT Teams meetings via WebRTC.

Offcourse, this makes sense if other company has not enabled CVI. If company, that hosts MSFT Teams meeting, has enabled CVI then you will see SIP address in the invite and could use this - no need to bother on WebRTC path.

Extra note on ''less features'':

a) since this way video endpoint joins in a way as a ''webrtc participant'', you will get only single MSFT Teams screenlayout from MSFT Teams meeting.

b) Today Video endpoints can not share content inside MSFT Teams meeting - they can only receive MSFT Teams content share.

Important notes/Requirements:

a) this is supported only on Room kits, Rooms series, Boards and Desk Pro Video endpoints - these are the ones that support webrtc engine.

b) This does not require license for the ''webrtc'' part but OBTP/Hybrid Calendar is mandatory requirement.

c) Due to various calendar/processing rules, the best option is to have Cloud registered endpoints running in personal mode.

Cloud registered endpoints in shared mode & Cloud- aware CUCM registered endpoints (with Webex Edge for Devices) have very limited working scenarios at the moment. Please contact your local Collab team to discuss.

Relevant docs:

Cisco Webex Video Integration for Microsoft Teams - TDM Deck - very useful technical preso (partner-access)

PIW - Webex Interop - CVI Capabilities - Microsoft Interop Technical Update - Video - very good partner webinar on CVI

PIW - Webex Interop - CVI Capabilities - Microsoft Interop Technical Update - PDF

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EXTRA NOTE ON LAST TWO OPTIONS - CHASE WHAT IS RELEVANT AND SAVE TIME

If you are a MSFT Teams tenant --> CVI is the path to examine in order to SIP enable your MSFT Teams meetings to allow your endpoints AND other video endpoints to join.

if you are invited to other companies MSFT Teams meetings that don't provide a SIP address as option --> WebRTC is a path to examine.

Note these options cover different use cases so some customers might need both options in parallel (CVI for their own msft teams meetings and WebRTC to join other companies MSFT Teams meetings that are not CVI-SIP enabled).

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hope this helps

please rate if you find helpful

Index of all my collab community posts --> Looking for info on Cisco Collab solutions ?

rgds

Alkiviadis

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DISCLAIMER: this post was created in order to provide useful info to Cisco partners and customers in my area (Greece/Cyprus and Malta). For official and updated information, please consult cisco documentation, datasheets and ordering guides.

Roger Kallberg · ‎05-10-2021

@TrickTrick That is correct. With the reservation that for WebRTC you actually does not make any call, the endpoint joints as a web client, just as the MS Teams client does.

azoupas · ‎05-10-2021

hi @TrickTrick

CVI is a microsoft program allowing :

https://docs.microsoft.com/en-us/microsoftteams/cloud-video-interop

''Cloud Video Interop (CVI) is a Microsoft Qualified third-party solution that enables third-party meeting rooms (telepresence) and personal video devices (VTCs) to join Microsoft Teams meetings.''

so based on above, Cisco CVI works for scheduled msft meetings. Not for 1:1 calls to any msft teams address.

did not get fully 2nd statement. Webrtc works also for scheduled meetings since it requires a calendar invite to make the trick happen. You can not direct dial a url from endpoint so this is where calendar invite helps.

hope it helps

rgds

Alkiviadis

Oscar Jaime · ‎07-20-2021

Hi,

Thanks for the great document.

Quick question: Does the CVI supports Cisco endpoints joining MS Live Events? I have a customer asking this question but can't find any documents that confirms yes or not.

TIA

Matt_W · ‎08-09-2021

Is there a way to monitor how many CVI licenses are being consumed?

Roger Kallberg · ‎08-09-2021

Is there a way to monitor how many CVI licenses are being consumed?

Not as far as I know.

Nachiket Barve · ‎12-19-2021

Hello,

how to manage CVI license on Cisco portal or check the concurrent Usage?

we have 15 licenses, and enable CVI on Global policy. how do i track this?

azoupas · ‎01-13-2022

hi @Nachiket Barve

pardon me for late reply.
There are some reports on CVI :
https://help.webex.com/en-US/article/nmug598/Reports-for-Your-Cloud-Collaboration-Portfolio#id_122003

But note that CVI licensing models are NOT based on concurrent usage:
From ordering guide:
https://www.cisco.com/c/en/us/solutions/collateral/collaboration/guide-c07-744099.html

The customer is able to purchase two options: the active model, which is a minimum of five active endpoints per subscription, and should cover all of customer’s active endpoints that could be used to dial into a CVI-enabled Microsoft Teams Meeting^*and the all-in model which is a minimum of 25 active endpoints per subscription which should cover all of the end customer’s company endpoints that could be used to dial into a CVI-enabled Microsoft Teams Meeting^*. One agreement covers software, features, services, and technical support.

So ''active endpoint'' concept is key here to understand CVI/VIMT license consumpton.

I have listed this in my above community post:
https://www.cisco.com/c/dam/en_us/about/doing_business/legal/OfferDescriptions/cisco-webex-video-integration-for-mt.pdf explains licensing model ''Active Endpoints per month''

KY_ · ‎06-30-2022

Hi All

Is there supported device list avalable for the webRTC protocol as I know that Room and board series devices is supported by webRTC but i dont know is it supported SX,MX and DX series endpoint .

Can someone provide me information about this.

Thanks

Roger Kallberg · ‎06-30-2022

@KY_ wrote:

Is there supported device list avalable for the webRTC protocol as I know that Room and board series devices is supported by webRTC but i dont know is it supported SX,MX and DX series endpoint .

It is not supported in any of those that you ask about. I guess you can see in the data sheet for each device model if it supports WebRTC or not.

Roger Kallberg · ‎06-30-2022

@Matt_W wrote:

Is there a way to monitor how many CVI licenses are being consumed?

There are a couple of reports now in Control Hub that you should be able to use for this. It is named "VIMT Usage Report" and "VIMT License Report".

azoupas · ‎07-18-2022

hi @KY_

@Roger Kallberg already replied on the devices that support WebRTC engine (txs Roger!)
I would like just to add that supported devices (Boards, Desks, Room kits) are mentioned in relevant help.webex.com articles:

https://help.webex.com/en-us/article/nsx4cpe/Enable-WebRTC-to-Join-a-Microsoft-Teams-Meeting-from-Webex-Boards,-Room-Devices,-and-Desk-Pros

https://help.webex.com/en-us/article/nvt0sa9/Enable-the-Web-Engine-on-Webex-Boards,-Room,-and-Desk-Devices

https://help.webex.com/en-us/article/pdybr5/Best-Practices-For-Using-the-Web-Engine

rgds

Alkiviadis