Collaboration Knowledge Base

This document was generated from CDN thread Created by: UUser SNUUser on 07-04-2010 02:26:09 AM Hello to all CTI OS developers: I need to develop a custom desktop for UCCE ICM Outbounf Dialer in java. 1.  Does any one have java sample that exhibits t...

This document was generated from CDN thread Created by: JAMES HANDERMANN on 07-04-2010 12:55:30 AM Is there away in a custom CTIOS Agent Desktop to create a button that would "drop" the last joined caller into a conference. So if an agent has an acti...

This document was generated from CDN thread Created by: Mazin Ahsan on 06-04-2010 05:32:19 PM   Hi, I am coding an application software for CDR/CMR analysis . I am looking for Cisco approved or Cisco recommended practices on application interfacing w...

This document was generated from CDN thread Created by: Eli Maccabi on 06-04-2010 01:17:27 PM Hi All, we noticed there was a change in version 13 protocol in regards to reporting transfers through a route point.please see below for an example can you...

This document was generated from CDN thread Created by: Keith Lunn on 05-04-2010 07:44:31 PM Hello Folks!Env: CUCM 6.13I need to write a SQL to get a list of phone devices that have a firmware override coded or and override in the External Data Locat...

This document was generated from CDN thread Created by: Edgar Almonte on 05-04-2010 01:55:14 PM Hello, I downloaded "Latest VXML Quickstart guide samples.zip" from the Cisco website and I am trying to test the TCL script. The script is loaded in my r...

This document was generated from CDN thread Created by: Kwang Sup Lee on 05-04-2010 10:24:23 AM Dear Experts, Our a hotel account site just opened with IP Phone 7975 and XML based Phone Application.  Cisco UCM Version 7.1.3.21901-1 IP Phone Load File...

This document was generated from CDN thread Created by: Alexander Anoshin on 05-04-2010 08:31:33 AM Is it possible to use JTAPI in .NET app? Are there some wrapper for that? Any other suggestions?Subject: RE: Using JTAPI in .NET app Replied by: Josep...

This document was generated from CDN thread Created by: name name on 04-04-2010 12:41:48 PM Hello there,I have used the samples provided by the JTapi for the CUCM tutorial, to have small application that perform the basic telephony functions between ...

This document was generated from CDN thread Created by: Arvand Owji on 03-04-2010 08:48:38 AM Hi,Im calling a local CVP app using subdialog invoke. In my child app, I have Subdilaog_Start and Subdialog_end and I return only one value back to the pare...

This document was generated from CDN thread Created by: Brandy Totten on 02-04-2010 06:33:10 PM I have successfully been able to set a monitored agent's state to ready, but I have not been able to set a monitored agents state to anything else (well b...

This document was generated from CDN thread Created by: Chip Taylor on 02-04-2010 05:48:59 PM Does anyone know how to tie a line to a device?  The uuid of the line isnt the same as the device apparently.  I keep getting line not found exception.  I n...

This document was generated from CDN thread Created by: Brandy Totten on 02-04-2010 12:55:13 PM When running the CTI Toolkit Agent (or Supervisor) desktop, where are the client logs stored. I am able to find the server logs, but I am not even sure wh...

This document was generated from CDN thread Created by: Ting-Kun Tiong on 02-04-2010 03:24:46 AM Hi, I am trying to get the Call ID in any of the events in callChangedEvent. Thanks.Subject: RE: callChangedEvent - getCallID Replied by: Joseph Moskie o...

This document was generated from CDN thread Created by: Christopher Nagel on 01-04-2010 09:44:14 PM We've been attempting to use Subversion for version control of our CVP VXML apps, but I am finding that it is "less than smooth" due in part to the fa...