Collaboration Knowledge Base

This document was generated from CDN thread Created by: Bob Cheesemonger on 04-03-2010 09:50:13 AM Sorted: the << &lt;&lt; name of the softkey was recognized as a backspace button and even with the URL provided it was still recognized as a backspace ...

Subject: Re: New Message from long cao in Customer Voice Portal (CVP) - CVP - All Ve Replied by: Janine Graves on 03-03-2010 03:58:58 PMGo to the VxmlServer's Javadocs (C:/Cisco/CVP/VxmlServer/docs/Javadocs) and look up each of those classes individu...

This document was generated from CDN thread Created by: Steve Schultz on 03-03-2010 01:26:29 PM I'm having trouble getting my Cisco IP phone to synch with an NTP server.Is there anything I need to do besides configure the phone with the IP address of...

This document was generated from CDN thread Created by: FRANK JONG on 03-03-2010 11:13:36 AM Hi, We like to subscribe to phone states through a SIP trunk.We can use the presence event-package but then we only get information that the 'phone' is 'on t...

Subject: RE: Services URL enterprise parameters Replied by: David Staudt on 03-03-2010 09:38:29 AMSee the Enterprise Parameter 'Services Provisioning' (also configurable at phone level and common phone profile level).  This is probably set to the def...

This document was generated from CDN thread Created by: Voiceops SSC on 03-03-2010 04:06:58 AM Hi,I'm trying to write a Monitor-Mode application to monitor Skill Group stats (mainly Calls on Q).I've follow the developers guide and I've gotten as far ...

This document was generated from CDN thread Created by: Farhang Farid on 02-03-2010 07:23:20 PM Hi All, We are having an issue in our environment where CVP ACtivity log files are locked after rotation period is expired. Currently the log files are se...

This document was generated from CDN thread Created by: Jerry Winters on 02-03-2010 06:21:15 PM I am looking for a way to display the port status of my IVR ports in a real time fashion. I have looked and I believe that RisPort could be the solution. ...

This document was generated from CDN thread Created by: Sandeep Basant Karan on 02-03-2010 06:09:58 PM   Hi All, We have a quite stable solution running for for last 3 years, today suddenly Agents reported flip in Agent states for almost every agent....

This document was generated from CDN thread Created by: dan turner on 02-03-2010 03:16:51 PM Hey guys,  I dont know if this is the right forum... i figured it was the closest to what im after! I need to export the person address books and fast dials ...

This document was generated from CDN thread Created by: Yasser sayed on 02-03-2010 05:58:18 AM How to get Agent who answer a call  in monitor mode?   Subject: RE: New Message from Yasser sayed in Computer Telephony Integration Object Replied by: Davi...

This document was generated from CDN thread Created by: Gary Chan on 02-03-2010 04:13:59 AM As title.  It seems that the new phone are capable of doing more thing.Subject: RE: Are there any video related api for 8900 and 9900 series ip phone? Replied...

This document was generated from CDN thread Created by: Shadan Saniepour Esfahani on 01-03-2010 07:38:12 PM Greetings experts In the "Message Settings" page for users, I want to select a specific CallHandler. How can I do it using CUPI? I couldnt fin...

This document was generated from CDN thread Created by: Gionata Navarra on 01-03-2010 04:36:23 PM Good morning, I'm working with a Cisco Cucm version 7.0 and trying to retrieve address events during a call. I've added an observer in this way for each...

This document was generated from CDN thread Created by: long cao on 01-03-2010 03:27:25 PM Hi, guys,  I saw a post here talking about how to develop jave code for CVP PROJECT.it seems that java code has to be developed in a sepreate java project and ...