Collaboration Knowledge Base

This document was generated from CDN thread Created by: Manoj Varghese on 15-03-2012 06:30:49 AM Hi,I have courtesy callback working on CVP 8.5 version. I need to display different cli for  callback to customers depend on which number they have diale...

This document was generated from CDN thread Created by: Umesh Chaurasia on 15-03-2012 02:09:31 AM Hi, Sometimes we are getting following error while sending data to phone(IP Communicator)- com.cisco.jtapi.PlatformExceptionImpl: CCNException not handl...

This document was generated from CDN thread Created by: Chun Hung Wong on 14-03-2012 09:20:53 PM 1) phonenum 28251000 removes the voice mail feature, so the system send delete VM API to CUPI. This step is ok without problem. request: DELETE /vmrest/u...

This document was generated from CDN thread Created by: Richard Poulin on 14-03-2012 04:56:49 PM Hi,what is the maximum number of lines i can monitor in a single tsp instance.  I have found in another forum message that it is 800 lines.  Is it still ...

This document was generated from CDN thread Created by: Daniel Frey on 14-03-2012 04:36:22 PM Customer has automated CDR on demand using the AXL/SOAP interface.   The automation stores the last successful CDR pull in a hash table, when the next reque...

Subject: Re: New Message from Ahmad Hoshya in Customer Voice Portal (CVP) - General Replied by: Janine Graves on 14-03-2012 04:34:58 PMYour App2 should start with a General/Subdialog_Start element and end with a General/Subdialog_Return element. Only...

Subject: RE: New Message from Bruno Silva in 2385312 - General Questions: Cisco fine Replied by: David Lender on 14-03-2012 02:23:58 PMYour custom gadgets need to reside on their own web server.  You then specify the address in the Layout tab of the ...

This document was generated from CDN thread Created by: Victor Castro on 14-03-2012 09:47:46 AM Hi, I have to reproduce in a software, a Cisco hardphone 8961. To do funcionalities of CTI, I know I have to use CTI OS API. To do buttons like: "Redial, ...

This document was generated from CDN thread Created by: michael plagge on 14-03-2012 12:29:45 PM Hello everybody, to put the pieces together, I am now looking for an example of installing an XML application (URL) on an IP Phone that runs SIP firmware...

This document was generated from CDN thread Created by: Grant Bagdasarian on 14-03-2012 10:36:11 AM Hello, I'm getting the following debug message: 046106: *Mar 14 15:31:25.670 WEST: //-1//Digi:EE6721F188000:/AFW_M_DigitCollect_Initiate: copy dnis xx...

This document was generated from CDN thread Created by: Axel Becker on 14-03-2012 06:33:52 AM Hi,we are currently implementing the new Media Driver. It works fine in a 32 bit environment. If I install the 64 bit TSP in a 64 bit environment there is n...

This document was generated from CDN thread Created by: Sethuramalingam Balasubramanian on 14-03-2012 05:39:14 AM We would like to have a feature in the IVR, where 9 press will be accepted by the IVR only after the customer has spent an x duration of...

This document was generated from CDN thread Created by: Grant Bagdasarian on 13-03-2012 10:58:21 AM Hello, We have two Cisco machines:- 3825/IOS 12.4(15)T9- 3945E/IOS 15.2(2)T  I have a tcl script which contains a timer. This script works on the 3825...

This document was generated from CDN thread Created by: Alawi Alkaff on 13-03-2012 07:44:34 AM Dear How can I get CSS for device or line by AXLAPISERVICE ? GetPhoneReq phonename1 = new GetPhoneReq();phonename1.Item = "SEPxxxxxxxxxxxx";phonename1.Item...

This document was generated from CDN thread Created by: Daryl Blake on 12-03-2012 08:42:49 PM Hi, I am bringing in data from CDR Files, We have phone exensions here, but when a call is answered, it does not log the extension number that picks up that...