Collaboration Knowledge Base

This document was generated from CDN thread Created by: David Engblom on 10-12-2013 08:49:56 AM Is there a way to list the intercom directory numbers with the AXL?  When I do a listLine command, I only get lines with a usage of "Device".  Also, I tho...

This document was generated from CDN thread Created by: Jin Tiam Loh on 09-12-2013 11:51:23 AM Any sneak preview of what will be available? Thanks!-JT-

This document was generated from CDN thread Created by: Jin Tiam Loh on 07-12-2013 01:58:45 AM Hi all,I got a rather odd request whereby customer would like to disable the dialpad and only allow calls out / transfers to be made through the phonebook ...

This document was generated from CDN thread Created by: Casey Bleeker on 06-12-2013 07:52:34 PM Hello,I am trying to get a C60 with dual display outputs to display remotevideo (active speaker, or "other main") on both displays at once.  Ihave built a...

This document was generated from CDN thread Created by: Eric van der Knaap on 06-12-2013 09:53:06 AM Hi,I'm currently doing a small pilot using Say It Smart with currencies and dates and I'm having weird results for English. I'm pointing the Say It S...

This document was generated from CDN thread Created by: yogesh kumar on 06-12-2013 03:15:07 AM From finesse events can we determine who hang up the call?I mean if agent hang-up the call or customer hangs up the call, will we get some different data i...

This document was generated from CDN thread Created by: Mitsuo Umemura on 05-12-2013 09:04:37 PM No description of call variable parameters which make a call in "Cisco Finesse Web Services Developer Guide (API) Release 9.1(1)".CTI OS has the paramete...

Subject: RE: DB constraint violation Replied by: Thomas Ellis on 05-12-2013 01:01:29 PMHi Stephan,you can start with the data dictionary.  Check the 'enduser' table and there will be a list of all fields and any constraints on a field.  The error mes...

This document was generated from CDN thread Created by: Olivier Viennot on 05-12-2013 10:26:00 AM Hi,I'm starting on Call Studio. I just finished my first IVR with custom element. I don't know how to play Audio element during the execution of a custo...

This document was generated from CDN thread Created by: Martin Bolitho on 03-12-2013 03:12:03 AM hii have an SX20 being controlled via a Crestron AV3 & IPAD. When i dial an audio call  the SX20 initiates 2 audio calls it then connects the 1st of thse...

This document was generated from CDN thread Created by: Cesar Arguello on 02-12-2013 05:10:32 PM It is possible subscribe to event notification and monitoring it using SNMP?Regards...

Subject: RE: New Message from Christopher Nagel in Finesse - General Questions: Gett Replied by: David Lender on 02-12-2013 11:27:50 AMYou have to login to CCO (Cisco connection online) in order to access the presentation.There is no simulator for Fi...

This document was generated from CDN thread Created by: David Requena on 02-12-2013 07:10:36 AM Hi All,I'm having trouble with a particular instance of CUCM/BS6000 9.1 intermitently giving back a 404 error to executeSQLQuery requests. Here is the aff...

This document was generated from CDN thread Created by: Ajay Upadhyaya on 02-12-2013 01:07:32 AM Is there a way to get and set sessionFee for training sessions using the XML APIs. Searching for something related led me to this release notes link - ht...

This document was generated from CDN thread Created by: Sascha Monteiro on 01-12-2013 07:21:40 PM last week a client had a few errors when creating the deviceProfile, AXL SOAP returned "Not in transaction"on this request:1<soapenv:Envelope xmlns:soap...