Access to CTI server

[b@aspirecct.com]

Hello ,

Do i need some license or be a cisco partner to get access/permission to connect and get 'All Event' from the CTI server ?

Thank Boaz

[hkotha]

what is the purpose of all event client? To develop custom CTI client? Why don't use Finesse APIs?

do you see anything missing from Finesse APIs?

[b@aspirecct.com]

I want to develop CTI client and receive all calls event.

this ability is missing from Finesse APIs.

Finesse is focus i the desktop, but i what to develop cti server client

[hkotha]

Okay. Can I know the specific use case of "All event  CTI Client"?

[b@aspirecct.com]

Get waiting calls in queue and all calls events in my backend service.

[b@aspirecct.com]

1) Get on real time calls (in details and count ) waiting in queues.

2) Get on real time all calls event.

thanks

[hkotha]

you should be DevNet member to develop all event client. No additional license is required.

[b@aspirecct.com]

How can i be a member of devnet ?

[hkotha · Accepted solution]

you can find details here: https://developer.cisco.com/site/devnet/overview/