08-08-2023 12:44 PM
Hi Team,
I want to get data from 2021 to till date but It does not allow to get data older than 12 months in pasts. Is there any way I can get older data?
Thank you.
08-08-2023 05:51 PM
08-09-2023 05:20 AM
Tasks & Agent Activities API.
08-10-2023 12:48 AM
I also think we need to know which system
PCCE / UCCE / WebexCC / ??
08-10-2023 04:58 AM
I am using Webex Contact Center system and trying to get data from Tasks & Agent Activities API.
08-21-2023 05:43 AM
Webex stores 13months worth of data, it is referenced/outlined here, that's why you don't see something back that far.
https://www.cisco.com/c/en/us/products/collateral/contact-center/webex-contact-center/datasheet-c78-744541.html
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