Hello Every one.
In Callback API, feature , I read that this feature is use to initiate a callback from customer. I have read a lot of document about this. Almost all things are pretty much clear to me except one thing.
5: The agent's phone places an outbound call
My Question is how agent phone places a call, i mean which medium will it use e.g
It will great if someone can have an idea about this.
Any urgent response is highly appreciated.
Thanks $ Regards
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