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Intro to Ansible

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Resolved! Context Service Connect

Many thanks for the answer to the Registration Discussion. Now let's move on to Context Service Connect.Once again, using the sample Context Service Connect code as follows:    String hostname = null;     try     {         hostname = InetAddress.getL...

joshorva by • Cisco Employee
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  • 2 replies
  • 0 Helpful votes

Resolved! Context Service Registration

I am trying to figure out Context Service Registration. I have only used the sample registration code for Java so far. It seems that the only "thing" that I can register is an Application Type.What is an Application Type?The sample Java code uses an ...

joshorva by • Cisco Employee
  • 782 Views
  • 1 replies
  • 1 Helpful votes

Resolved! Longest Wait to Abandon

Hi all,I´m trying to find out the longest wait to abandon in the Call_Type_Interval table.However, it seem to sum together the "DelayQAbandTime" on an interval instead of picking the MAX DelayQAbandTime.This makes the "Longest wait to abandon" being ...

Resolved! CUIC - Reporting

I'm trying to create a report that has three columns and the third column indicates a percentage of total calls:This is the query I'm using:select customvariable5,          count(customvariable5) as calls,           round(cast(count(customvariable3) ...

finesse non-gadget sample bosh connection disconnect

i am working on a web app based on finesse non-gadget sample, currently we find the bosh connection sometimes disconnected, the error messages is that "Invalid Session Id".hopefully you can provide some clue about this error, thanks a lot.ewindgat dl...

wli6 by • Cisco Employee
  • 3975 Views
  • 17 replies
  • 0 Helpful votes

Resolved! IE9 JS not working until console opened

Hi guys,Strange one here...I have an app that assigns wrapup codes via http request. It is fully tested in Firefox, and I had the opportunity to test on the customers test environment with IE8, but when I try to use IE9 I get some strange behaviour.T...

Start with GED-145

Hi,I am trying to develop an app that gets data and edit in ICM , through application gateway using GED-145 protocol, but i didn't find in the website a documnt that really explain how to reach for example campaign, skillgroup etc .So i'm lost , and ...

ImanLR by • Level 1
  • 3911 Views
  • 3 replies
  • 0 Helpful votes

Sending Vendor-Specific Parameters via CVP 10.5 VoiceXML Server to Non-Nuance Recognizer Server

Hello,We are trying to send some vendor specific parameters to Sestek Recognizer server via CVP 10.5. We are adding those vendor specific parameters to form element on Call Studio and try to send them via MRCP v2 protocol. We couldn’t see the paramet...

c.tezgel1 by • Level 1
  • 691 Views
  • 0 replies
  • 0 Helpful votes

Resolved! CUIC Field Display Name

I've run into a problem with the Field Display Name. I have the Display Name listed as "Percentage" but what is actually showing in the report results is the data clause.... any idea on how to fix this? According to the Cisco documentation (Cisco Uni...

Issue with ResultSetList

I have been working with ResultSetList for several years and just today I find myself in the position of having to troubleshoot column names. First, I feel like I'm lucky for having today be the first time after so long.I know I can just use int valu...

Resolved! Unified CVP Reporting Server device with IP Address: xxx:xx:xx:xx and Hostname: RECCVPREP operation failed. Device could not be reached.

Hi,we are facing issue to configure CVP 10.5 Reporting server in Operations console. I was added through Device Management->Unified CVP Reporting Server->Add New we given all the required inputs and associated call servers as well.when i click on Sav...

sj7102 by • Level 1
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  • 2 replies
  • 0 Helpful votes
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