cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
701
Views
10
Helpful
4
Replies

Concurrent Agent Count for the Month - PCCE

kyle_hanson
Beginner
Beginner

We're looking to find the peak concurrent agent's logged in per month in our PCCE v 11.6.1 environment. Is there a SQL query or CUIC report we can run to see this info?

1 Accepted Solution
4 Replies 4

bill.king1
VIP Advocate VIP Advocate
VIP Advocate

Yes, there is the CUIC license consumption report that gives this and other data (there are other ways to get it as well).

I see no reports for licensing or license consumption. Can you please share the report name and/or the other methods you mention?

I found the license consumption report on the Cisco site and will try adding it to our CUIC system, since we didn't have it before. If you don't mind sharing one of the other methods I'd appreciate it, in case I have issues adding this report.

Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community:

Recognize Your Peers