I have CUCM 8.0 and CCX 8.0 and i am trying to setup the integration between them.
I have created a user on the CUCM and CTI Port and done the required configuration on the CCX.
Under CTI Port Status & IP Address it is giving unknown.
I have attached the configuration on CUCM and CCX.
Any help will be highly appreciated.
this is wrong , they have to be created on the UCCX , the UCCX will automaticly creat them on the CUCM.
check the link below :
Thx for the below steps it was successfully created.
another question do i need to the following as it was mentioned in the Administration guide: (Also attached is snap shot from the configuration)
System --> Cisco Unified CM Configuration
atomatically it will create the user cti_port_1 (as per the attached snap shot)