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Contact Center Enterprise

scr.sybex1
Level 1
Level 1

Dear Sir,

I am New Cisco UCCE and I want to get starting with it. I want to if there a good video clip that show me how to install the Cisco UCCE and i want to know how could i download ICM-CCE-CCHInstaller from cisco site i watch some videos and i could't found something for that.

Thanks regard.

2 Replies 2

HI,

 

Below is the download link, but before you need cisco CDC login user name and password .

 

https://software.cisco.com/download/navigator.html

 

before you need to read the SRDN and installation guide for CVP, ICM , CUCM , VG other optional components guide .

 

http://www.cisco.com/c/en/us/support/customer-collaboration/unified-contact-center-enterprise/products-installation-guides-list.html

 

Also you will find  few installation videos on  https://www.youtube.com/watch?v=gV3zJ4f48S8

 or VoiceBootcamp web site .

 

Ramamoorthy.S

Regards,
Ram.S

Chintan Gajjar
Level 8
Level 8

Hi There,

As per my knowledge, You can not download the base installable for CCE.

You got to contact Your Account POC to get the install media.

regards

Chintan