Using CUIC I have set up an Agent Detail Report with thresholds where I only want to see an agent's calls that fall between 1 minute and 5 minutes. When the report is executed all the calls that fall within the threshold are highlighted, then I move the "Only Thresholds" slider so that only the highlighted calls are visible (everything else is hidden).
When I select Export and then open the file ALL the data that had been invisible has been exported as well. Is there a way to export only the data that's visible from within the set thresholds?
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Don't you just hate having to run RTMT in a virtual machine, well here it runs in an app for mac. I have complied a version for CUCM 14.x ( from a version I got for 11.x ) It works on older versions also. Here it is https://haffi.is/rt...
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