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CUIC not showing any values.

kavle
Beginner
Beginner

Hello ,

we have webex CCE lab right now.

I wanted to see how many agents available from CUIC , but I dont see any values . And I have admin rights as well.

could anyone help me this what could be the reason . I have attached a screenshot also.

1 Accepted Solution

Accepted Solutions

bill.king1
VIP Advocate VIP Advocate
VIP Advocate

Do you see values when you look in other reports, like for call types for instance?
It could be that for whatever reason your users isn't in a group that has permissions to view that collection/value list?

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2 Replies 2

bill.king1
VIP Advocate VIP Advocate
VIP Advocate

Do you see values when you look in other reports, like for call types for instance?
It could be that for whatever reason your users isn't in a group that has permissions to view that collection/value list?

Hello sir,

thank you for the reply. it was something do with the permissions. Cisco TAC provided the needed permissions . We are all set now. Thank you .

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