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Contributor

CVP 11 Studio - Application Name's appearing as "app.callflow"

Has anyone seen the same issue on CVP Studio 11.0?

I assume a straight forward bug, but if anyone knows of a workaround?

Example screen below with 3 studio apps open.

But the tabs across all 3 are "app.callflow"

i.e. difficult to swap between various applications, as you don't know before you click which one you are clicking on.

Gerry

4 REPLIES 4
Rising star

Re: CVP 11 Studio - Application Name's appearing as "app.callflow"

Gerry,

I recommend you also post this to the Cisco Support Community for additional feedback and support.

https://supportforums.cisco.com/

I hope this helps.

Kelli Glass

Moderator for Cisco Customer Communities

Cisco Employee

Re: CVP 11 Studio - Application Name's appearing as "app.callflow"

This is expected behavior of CallStudio 11.0. The main flow name is app.callflow.

Thanks

Contributor

Re: CVP 11 Studio - Application Name's appearing as "app.callflow"

Anjum,

This is not expected behavior. This is a bug and needs to be corrected.

It is irrelevant if the main call flow is app.callflow or not.

The tab text needs to have the script name so developers can find and select the relevant tab.

Having every tab titled "app.callflow" is not how the system should be or needs to be.

Gerry

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Cisco Employee

Re: CVP 11 Studio - Application Name's appearing as "app.callflow"

Gerry,

Thank you for the reply. I can take this suggestion to the team and see if this can be improved. As mentioned earlier this was intentionally done during the time subdialog was implemented for the studio. See the attached screen shot which shows the tab name mapping for each flow. If we use the app name for the main flow, it would be inconsistent when we have subdialogs.

Thanks,

Anjum

sample1.png

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