Download scripts, prompts and documents from UCCX 8.0.2

[Maciej Karpinski]

Is there any way to download scripts, prompts and documents from an UCCX 8.0.2

I want to download these files from our production server and upload to an lab server that is running UCCX 8.5

[brian1mcc]

If you do a backup of your lab server all your scripts, documents and prompts should be zipped up in the tar file. Just unzip it using something like winRAR.

Then to upload them, zip all the scripts together (in .zip), and upload the zip file using the script management tool in appadmin. Then do the same for prompts, and documents.

Brian

[Maciej Karpinski]

I tried that but I only get the message:

$tar -xvf 2011-11-11-01-03-05_SESTHCC1CCX002_UCCX_SYSLOGAGT.tar

tar: This does not look like a tar archive

tar: Skipping to next header

tar: Read 207 bytes from 2011-11-11-01-03-05_SESTHCC1CCX002_UCCX_SYSLOGAGT.tar

tar: Error exit delayed from previous errors

Same thing if I copy the TAR file to my windows PC, tar doesn't recognize it as a tar file and isn't able to extract it.

No problem to restore the files to the original server.

[Maciej Karpinski]

Does anyone know how if it is possible to extract the backup files and how?

[Michal Kadlec]

The TAR backup files in UCCX 8.0.2 are encrypted by random password and can't be unpacked to browse. To download the whole prompt folder go to UCCX Admin web page, then to prompts, right click on the icon next to the folder name (NOT on the folder name) and save it. This should work for documents and scripts too.

[Aaron Harrison]

Hi All

Forget the backup files - just click the 'folder' icon (e.g. in prompts, click the 'en_GB' or 'en_US' or what have you the top level - not the text hyperlink, but the folder icon itself) and UCCX will download a zip of all the content below that level.

The same works for documents, but not really for scripts unless you have organised your scripts into folders.

[alexis.katsavras]

Thanks Aaron. Worked like you decribed

cheers

Alexis

http://www.netpacket.co.uk/
http://www.blog.netpacket.co.uk/

[goldnetps]

Thanks Aaron Harrison, I was looking at some crazy script for downloading it and you nailed it as simple as right click and save as! Awesome!

Thanks a lot

[sandeep_yadav07]

Wonderful ! It's tricky!!!

It worked absolutely..thanks !

[davidorr1]

Very helpful! Thank you!

[ayokunmi_o]

Thanks for this. It worked like charm