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ECE and Outlook Junk Email folder

craftd2010
Level 1
Level 1

Is it possible to have ECE retrieve emails from Outlook's Junk Email folder?  We are on ECE 12.6.

2 Replies 2

Omar Deen
Spotlight
Spotlight

Yes... in fact, you can have ECE retrieve emails from any folder. The issue, if any here, is that you can only retrieve emails from one folder. So if you wanted to retrieve from the junk email folder, it would only be from the junk mail folder, not in addition to the inbox. You can specify the folder name when editing the email alias.

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What @Omar Deen said is spot on and the bigger message here is make changes to your mail server to not allow emails to be moved to junk or have a rule which marks them "safe" to put them back in your inbox.

david