02-03-2015 12:58 AM
Hi All,
Please let me know when will Finesse officially support Single Sign On. I need to integrated with Cisco IT's ping federate so that agents can login to Finesse using CEC accounts.
regards,
Akshay
Solved! Go to Solution.
02-03-2015 06:47 AM
Akshay,
finesse doesn't currently support SSO but this is a top priority feature for our release after the 11.0 release.
02-03-2015 06:47 AM
Akshay,
finesse doesn't currently support SSO but this is a top priority feature for our release after the 11.0 release.
01-16-2016 09:34 PM
Dear SIr,
Can I create my own UI by using finesse javascript library?
If yes then how?
02-26-2016 02:09 AM
SSO support will be provided in version 11.5. This was announced in CiscoLIVE 2016 (Berlin) on 2016-02-15.
Unfortunately, I forgot to ask when 11.5 is planned to be released.
02-26-2016 09:14 AM
Finesse 11.5 is planned to be released mid calendar year 2016. SSO will be supported for agent and supervisor only.
01-05-2017 04:55 AM
Hi Denis - Could you share API details for SSO for Third-party gadgets in 11.5 release.
Regards
Venkadesh. M
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