01-10-2021 01:27 PM
I want to create a custom element that sends DTMF according to my logic . I can file play .wav files of dtmf tones but there is a better solution i believe. How can i use VXML feature below to create an element for on call studio. Can you share a document or code block on how to do it?
01-12-2021 06:36 AM
You could try the attached Java as a starting point. It's a very simple custom voice element that constructs the VoiceXML for playing an RTSP URL streaming audio source. It's an easy modification to use a "builtin:senddtmf/XXXXXX..." source instead and pass in the DTMF digits via element settings.
01-19-2021 11:57 AM
Hello Paul,
This for sharing this.
I have this exact same requirement. Quick question - Can this work on 12.0 ?
I see sendDTMF was added in VVB 12.5.. but my customer is on 12.0
Thanks!
Sujit Sathe
01-19-2021 06:05 PM
The custom element code will work on any version of CVP but clearly the operation will fail if you don't have VVB 12.5.
03-10-2022 09:27 AM
Hello Paul,
How do you deploy this java file in CVP? I am working on a project that requires connecting to a device, sending a DTMF that invokes the device playing back some audio which I will then capture with CVP and convert to text via Nuance.
03-10-2022 10:11 AM
Ahmed,
The sample posted in this thread is a simple custom voice element so it needs to be added to CVP in two places. Compile the Java and package into a JAR.
Deploy the JAR --
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