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I AM SORRY WE ARE EXPERIENCING SYSTEM PROBLEMS?

Suddenly no script will work all result in the system problem defult cisco prompt?  All services are running, no partial serivce conditions?  How to clear this short of a restart? Version 8.5.1           

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Yeah, underpants gnomes.

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Gergely Szabo
VIP Alumni
VIP Alumni

Hi,

all services and may look alright in UCCX, however, you may have different kind of a problem, for instance, a CSS not letting the call to the agent extension, etc. Are you sure there were no changes either within UCCX or CUCM?

G.

the issue occurred after running a test script.  While running a reactive debug the script crapped out while attempting to read an XML file with an error of -1.  Things then turned to black?   Have restarted the engine to no avail?

Hmm, that looks like a serious internal problem of the UCCX, indeed.

Can you just fire up RTMT and read the latest MIVR and/or the stdout.log? Can you see anything suspicious like a pile of stack traces, stuff like that?

G.

A Miracle has happen?  Suddenly all is working again?  Migrating Apla Particles? 

Yeah, underpants gnomes.