06-14-2013 10:22 AM - edited 03-14-2019 11:53 AM
Suddenly no script will work all result in the system problem defult cisco prompt? All services are running, no partial serivce conditions? How to clear this short of a restart? Version 8.5.1
Solved! Go to Solution.
06-14-2013 10:47 AM
Yeah, underpants gnomes.
06-14-2013 10:35 AM
Hi,
all services and may look alright in UCCX, however, you may have different kind of a problem, for instance, a CSS not letting the call to the agent extension, etc. Are you sure there were no changes either within UCCX or CUCM?
G.
06-14-2013 10:37 AM
the issue occurred after running a test script. While running a reactive debug the script crapped out while attempting to read an XML file with an error of -1. Things then turned to black? Have restarted the engine to no avail?
06-14-2013 10:44 AM
Hmm, that looks like a serious internal problem of the UCCX, indeed.
Can you just fire up RTMT and read the latest MIVR and/or the stdout.log? Can you see anything suspicious like a pile of stack traces, stuff like that?
G.
06-14-2013 10:45 AM
A Miracle has happen? Suddenly all is working again? Migrating Apla Particles?
06-14-2013 10:47 AM
Yeah, underpants gnomes.
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