04-23-2018 11:42 AM - edited 03-14-2019 06:08 PM
Hello experts,
I have problems with the audio of the prompt, the audio I load can not be heard, only a noise is heard, the audio is with the following parameters:
Format: CCIT U-Law
Sample Size: 8-bit
Sample Rate: 8kH
The audio is loaded in the default folder, attached some images of the script and audio.
Thanks for your help.
Solved! Go to Solution.
04-25-2018 09:38 AM
04-30-2018 08:16 AM
Hello Anthony,
he uploaded the file to the cucm as MoH and downloaded the file ulaw.wav, I uploaded that file to the CCX and it works perfectly.
Thanks for the help
04-25-2018 09:38 AM
04-25-2018 05:56 PM
Hi Anthony,
All the audio files that I have uploaded are heard with noise.
the codec that I'm using is g711.
I have uploaded the .wav file so they can review it.
Thanks for the help.
04-30-2018 08:16 AM
Hello Anthony,
he uploaded the file to the cucm as MoH and downloaded the file ulaw.wav, I uploaded that file to the CCX and it works perfectly.
Thanks for the help
04-30-2018 08:20 AM
04-30-2018 08:27 AM
04-30-2018 08:18 AM
04-08-2019 09:32 AM
It is also possible to do it from the scritp with a CALLHOLD and CALLUNHOLD we only place the audio in the CALLCONTROGRUOP We upload the audios in the CUCM regards
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