03-22-2013 06:06 AM - edited 03-14-2019 11:26 AM
Good day.
Could any help of what is the maximum CSQ per one agent in UCCX9? Or by other words to how many CSQs one agent could be assigned?
There is no official documentation info about the issue or I could not find it.
Thank you in advance.
Igor.
Solved! Go to Solution.
03-22-2013 06:49 AM
03-22-2013 06:49 AM
03-27-2013 01:40 AM
Chris, thank you.
Strange that i missed this in SRND.
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