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Month Check - Call Tree

Neal haas
Level 3
Level 3

We have a need to have our auto attendant tree change monthly, I know what the trees should be for every month. But for the life of me I cant figure out the best way to do this. I have no need for XML just a simple check against todays date.

Does anyone have an example for a monthly "rotational" Auto Attendant?        

Thank you         

1 Accepted Solution

Accepted Solutions

Anthony Holloway
Cisco Employee
Cisco Employee

I see you solved your own problem and that's good, but there is a cleaner way to conditionally flow through the script, rather than using 12 nested if statements.

Variables

Date today = D[now]

Script

Start

Switch int (today.month)

  January

    /* Do something here when we're in the month of January */

    ...

  February

    ...

  March

    ...

  April

    ...

  May

    ...

  ...

End

Here's a screenshot of the properties of the switch step:

Anthony Holloway

Please use the star ratings to help drive great content to the top of searches.

View solution in original post

3 Replies 3

Neal haas
Level 3
Level 3

OK I figured it out, set the current month. then did 12 embeded IF statements checking to see if the current month = the if statement. Not pretty but it workes

http://www.newsoverload.com/wp-content/uploads/2013/04/Main-CallTree.zip

Anthony Holloway
Cisco Employee
Cisco Employee

I see you solved your own problem and that's good, but there is a cleaner way to conditionally flow through the script, rather than using 12 nested if statements.

Variables

Date today = D[now]

Script

Start

Switch int (today.month)

  January

    /* Do something here when we're in the month of January */

    ...

  February

    ...

  March

    ...

  April

    ...

  May

    ...

  ...

End

Here's a screenshot of the properties of the switch step:

Anthony Holloway

Please use the star ratings to help drive great content to the top of searches.

Thats too easy! thank you for the help!