Read Only access to UCCX server

[Saima Harris]

  Hi,

I would like to know if it was possible to create an account for Read Only access for server in UCCX 8.02.

Saima

[Chris Deren]

Saima,

Unfortunately no it is not, you have either Admin access or supervisor access. The admin access has full access and supervisor access allows configuration of the RM subsystem either foe own team or all teams.

HTH,

Chris