Secure VPN Connection terminated locally by the client. Reason 429:Unable to resolve server address - kindly see what the problem and how to solve it ?? thank you---Posted by WebUser Neo Wiz from Cisco Support Community App
Hi,I am new to using UCCX and am currently having issues performing a scheduled or immediate backup. I am VPN'd into the clients network and have connectivity between the IPCC server and the destination of the folder on another server in which I wan...
Good afternoon all.UCCE 8.5.4 w/ CVP. Micro-apps only.What we are trying to accomplish is a DB dip for callers we wish to block from getting through to the client. (obscene callers, predictive dialers, fax machines, etc.) The list is about 300 nu...
Hello Guys.I need help please! I am planning to work with IPPA , in this moment I have worked CTI Toolkit Agent but is necessary to login with one agent with ip phone only, what is necessary to add/configure to activate the ip phone agent ? I need t...
Hi all, I'm sure it's been posted a few times but I just can't get my head around this holiday script. I can understand what it's supposed to do and I'm sure it's not much that needs doing but I'm getting the following attached errors. I have attache...
does cisco support tmg ...... i have tmg 2010 with win 2008 64bit ... how can i configer me network with Vpn support ..... i need complete info about it ...---Posted by WebUser Faraz Rizvi from Cisco Support Community App
Hello,Can Workforce record transferred calls? There are UCCX 8.5 and Workforce QM 8.5 working with UCM 8.6. Calls coming to agents from AS5400, agent talks to a customer and transfers call to PSTN (usualy with the same AS5400). Can I record these tra...
Hi guys,I need your help.I have two uccx 8.5 in cluster. The contac center work properly.Now, I need to identify which queues enter to the operators in the callcenter.I was looking the CDA Administrator Guide and found that is possible to createCusto...
Hi All I have Cisco CUCM 7. I am looking for a simple Contact Center Design which meets the following. Self Service IVR Application which can intergrate to a ODBC compliant database and users can retrieve information such as Balances....To Intergrate...
Hi,Can anyone please let me know what will be the SQL Query to pull out the ANI for the webview Call Error from HDSThanks in AdvanceRegards,Dass Prakash
Have anyone encountered the CAD email ready button not availble or graded out? we are currently using CAD 7.0(2), also checked the agents if they are a member of the e-mail CSQ and has the skill to e-mail. Actually at a time the ready button is avail...
"Error VOIP2096 Unable to get the MAC address for extension [xxxx] from he VOIP service [x.x.x.x]. Corba exception [TRANSIENT] returned."Fresh install. The phone we're testing with is a 7940. Span to PC is on. The agent is the one tossing the error a...
