06-11-2023 08:45 PM
Hello Everyone,
I would like to ask, if I want to rehost license UCCX, do I need valid service contract number to open TAC?
I plan to change IP DNS and domain name UCCX, but the UCCX doesn't have contract number.
Thank you
Solved! Go to Solution.
06-12-2023 03:48 PM
For License rehosting open a licensing TAC case and it requires neither contract or SN.
https://mycase.cloudapps.cisco.com/case
As @Jonathan Schulenberg mentioned, its not a good idea to touch it without a valid contract. In case if you ran in to an issues don't expect any support Cisco.
06-12-2023 02:46 AM
I sure wouldn’t touch it without an active SNTC contract. Be sure you have a valid backup (ie you know the security passphrase) and a bootable ISO to reinstall. In theory, if all goes well, you could get away with under the newer Smart Licensing architecture.
06-12-2023 03:48 PM
For License rehosting open a licensing TAC case and it requires neither contract or SN.
https://mycase.cloudapps.cisco.com/case
As @Jonathan Schulenberg mentioned, its not a good idea to touch it without a valid contract. In case if you ran in to an issues don't expect any support Cisco.
06-12-2023 05:19 PM
Thank you for your advice @Jonathan Schulenberg and @Nithin Eluvathingal
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