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Rehost License UCCX

herus
Level 1
Level 1

Hello Everyone,

I would like to ask, if I want to rehost license UCCX, do I need valid service contract number to open TAC?

I plan to change IP DNS and domain name UCCX, but the UCCX doesn't have contract number.

Thank you

1 Accepted Solution

Accepted Solutions

For License rehosting open a licensing TAC case and it  requires neither contract or SN.

https://mycase.cloudapps.cisco.com/case

NithinEluvathingal_0-1686610000436.png

 

As  @Jonathan Schulenberg mentioned, its not a good idea to touch it without a valid contract. In case if you ran in to an issues don't expect any support Cisco.



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3 Replies 3

Jonathan Schulenberg
Hall of Fame
Hall of Fame

I sure wouldn’t touch it without an active SNTC contract. Be sure you have a valid backup (ie you know the security passphrase) and a bootable ISO to reinstall. In theory, if all goes well, you could get away with under the newer Smart Licensing architecture. 

For License rehosting open a licensing TAC case and it  requires neither contract or SN.

https://mycase.cloudapps.cisco.com/case

NithinEluvathingal_0-1686610000436.png

 

As  @Jonathan Schulenberg mentioned, its not a good idea to touch it without a valid contract. In case if you ran in to an issues don't expect any support Cisco.



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herus
Level 1
Level 1

Thank you for your advice @Jonathan Schulenberg and @Nithin Eluvathingal