UCCE 9 instance - Domain Manager issue

[Chris7]

I just need to reinstall a PG-B and an AW-HDS-B, the side A is works fine and Rogger-B too. When i tried add the instance at side B, I see this error: Necessary Security Groups do not exist for instance ucce9. Please Run Domains Manager to fix this issue before adding instance ucce9. Then I open the Domain Manager i see an error and a question to fix, i accept click YES and fix, but when I return to the websetup, I still can not create the instance, the same error. Anyone know this problem?

[Shalid Kurunnan Chalil]

Could you please post the error that you received while running domain
manager ?

Does the domain user have the domain admin privileges?

[Chris7]

hi dear,

This domain user have the privileges at the Cisco OU. The print attached, could you see please?

Thanks,

Chris

[Ramamoorthy Shanmugam]

Hi ,

1. Make sure are you accesing : mstsc -c –f or mstsc /admin or mstsc /console

While accessing using mstsc you do not have privileges

2. Go to server manager and under group – add

Domain\administrator

Domain\cisco_icm_config

Domain\cisco_icm_setup

Domain\Facility \setup

3. Open ICM domain Manager under Facility config & Setup – add Domain \Administrator
4. Open ICM domain Manager under Instance config & Setup –Add Domain \Administrator

Apply & save

Thanks & Regards,

S. Ramamoorhty 

[Chris7]

Hello. I'm accessing by mstsc /admin. I added these users to the administrator group, but I still get the same error. Any suggestion?

[Chris7 · Accepted solution]

For some reason the security groups at the Active Directory were set like Universal", now was changed to “Domain Local” according to the Cisco Staging guide and now works fine