cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
142
Views
0
Helpful
1
Replies

UCCE/CVP OnPrem with CUCM Hosted

SANJ21
Beginner
Beginner

Hello, we currently have on-prem UCCE/CVP (12.6) and CUCM (11.5) and are thinking of moving the CUCM cluster to HCS. Trying to see if anyone has been through this and have any advise or gotchas we need to be planning/thinking about. TIA.

1 Reply 1

While not a direct answer to your question, ensure your UCCE partner is involved in this; they will need to get A2Q on the design for it to be supported. I’d also encourage you to look at Webex Calling Dedicated Instance; it is the evolutionary replacement for HCS in my opinion. Cisco also offers Webex Contact Center Enterprise which is PCCE hosted by them alongside WxC-DI.

Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community:

Recognize Your Peers