UCCX 10.6 CAD Email exchange 2013 IMAP Security

[sskorf]

My client is concerned that we can seemingly only set set Exchange 2013 IMAP4 Logon Method settings to "Basic Authentication (Plain Text)" to get CAD Email to connect.

Is there a procedure or setting on UCCX 10.6 which will allow us to change this setting on Exchange? Or am I missing something here?

[Deepak Rawat]

You can also do Secure-logon if you want for authentication. Refer below:

https://www.cisco.com/c/dam/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/crs/express_10_6/install/guide/cadx106-installation-guide.pdf

Regards

Deepak

[sskorf]

Thanks Deepak. I have refenced the doc but it does not reference security settings for Exchange 2013, only on 2007. And then I do not see anywhere to change the setting on the UCCX email configuration.

Any ideas please?