UCCX 11.6 ECDSA Certs Still Not Working

[PhonesRUs]

Hi All,

I followed both:

https://www.cisco.com/c/en/us/support/docs/customer-collaboration/unified-contact-center-express/210528-Understand-ECDSA-certificates-in-an-UCCX.pdf

and

https://collabengineer.com/2017/04/20/uccx-11-5-tomcat-and-tomcat-ecdsa-certificates-for-cisco-finesse-cuic-and-the-admin-pages/

To generate CA and RSA signed ECDSA certs for 11.6(1) on a system... but I'm still getting the request for a certificate on the load of the live gadgets. I installed the certs and even restarted both sides of the UCCX 11.6(1) cluster.

Am I missing something? The CSRs worked fine, the tomcat and tomcat-ECDSA certs went in fine and the CAs and such are added to the tomcat-trust.

Has anyone else struggled with this?

Thanks!

[deepakcn]

Hi

Kindly share the following :

- What error/notification do you see on the live data gadgets?if possible share a screenshot:

- Output of this command from UCCX server (from both if HA)  : show cert list own