UCCX: restricting data visible to users

[floatingpurr]

Hello there, I'm just wondering if in the CCX there is a way to restrict data visible to users (both in the GUI and in the API). For example, I want user_A to see just a subset of available applications, calendars, prompts, CSQs, resources, etc...

[david.macias · Accepted solution]

Unfortunately there isn't this kind of granularity in the API. It's all or nothing.

david

[floatingpurr]

Ok, thanks. Is it the same for the GUI?

[david.macias]

I believe it's the same, but can't speak for the 12.x branch as I'm not worked with it much.

david

[Thomas G. Johannesen]

Hey.

There are only 1 level of admin on the GUI - No MLA (Multi level access)

For supervisor you can use ASC (Advanced supervisor Capability) in finesse to restrict access for the supervisor to only they CSQ, Calendar, applications etc.

/Thomas

[floatingpurr]

Hey @Thomas G. Johannesen. Seems like you cannot filter data in the CCX. Thanks!