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Jesse3620
Beginner

UCCX - Update eMail Configuration

Hi Everyone,

 

I may just be overcautious, but I want to be extra careful when making changes on UCCX. My question is: can I update the Mail Server field under UCCX admin > Subsystems> eMail Configuration to a different fqdn while in production? 

 

We're being asked to repoint our mail server to another because they're decommissioning it, and I just wanted to make sure this change is as low risk as I think it is. 

 

This will not change the license MAC, correct? I checked and noticed updating SMTP server via OS admin page will alter the lic MAC. But the change I want to do should be safe? Also, does anyone know offhand, if I'll need to restart any services? 

 

Thanks! 

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david.macias
VIP Advocate

I'm confident this doesn't change the license, but I wouldn't do this during production hours. You might have to restart the Tomcat specially if you have to deal with any certificate issues.

 

david

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david.macias
VIP Advocate

I'm confident this doesn't change the license, but I wouldn't do this during production hours. You might have to restart the Tomcat specially if you have to deal with any certificate issues.

 

david

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