UCCX - Use authorization with JSON

[Omran Al-Hussamieh]

Hello Dears,

I have to use rest call step in UCCX script to call JSON API, the customer asked me to use authorization as below:

How to achieve this using the UCCX script?

Thanks in advanced,

[Thomas G. Johannesen]

I think you have to make 2 rest calls.

First for getting the access token, second for getting the data (With the access token).

Try to look at this.

Solved: Debugging UCCX Rest call - Cisco Community

So instead of putting it in the headers section, put it in the URL paramters section,

[Omran Al-Hussamieh]

Thank you for your reply, I'm trying to do the authorization as the below:

That's how its working in Postman, but couldn't apply it in the rest-call in the ccx script.

[Roger Kallberg · Accepted solution]

This would be what @Thomas G. Johannesen suggested that you'd need to do.

So in CCX you'd need to do two REST calls, the first one to get the Token and then you use that in the next REST call.

[Omran Al-Hussamieh]

Cool, my issue how to get the parameters that i have to use depends on the OAuth2.0 that i have used in the postman

[Thomas G. Johannesen · Accepted solution]

Your first request will look something like this:

url?client_id=<clientID>&client_secret=<clientSecret>

Look at this page:

Get OAuth 2.0 Token (POST) | Authorization Server OAuth 2.0 Token Service | Akana OAuth API | Akana Documentation

This will return your token (in XML og JSON), that you can use in your next request

[Omran Al-Hussamieh]

I tried to use it in the postman first to check if it's working, i tried it as the following but not working:
{

"client_id": "ABC",
"client_secret": "XYZ",
"grant_type": "client_credentials"
}

I'm getting error Invalid_Client, 

I tried the following urls:
https://<url>/oauth/oauth2.0/

https://<url>/oauth/

https://<url>/oauth/oauth2.0/token

with same error

[Omran Al-Hussamieh · Accepted solution]

I got it, I use "application/x-www-form-urlencoded" in the first request, so i can get the token.

Then I can use this token in the second request "application/json"

Everything is working fine now, thanks a lot dears.