05-21-2024 09:31 PM
Hi All
currently, I have a plan to upgrade Cisco ECE version 12.5 to version 12.6 with Collocated Deployment Design running 24 hours and single side, not HA Design, in this discussion I want to ask regarding document upgrade.
There are two types of upgrade procedures defined in this document:
my question is
because the document can't state how if we run different IP Addresses how step integration to MR-PG because as I know currently we still have old server connections,
if anyone have some experience with this please let me know in this discussion.
05-24-2024 05:29 AM
Better to do with an In-place upgrade. During this time all the emails will be in the Email server/Queue. Post upgrade, ECE will pull the emails from the exchange without any issues.
A new server upgrade is also fine but you have to do many things to complete it.
05-24-2024 06:34 AM
Agree with @Ramamoorthy Shanmugam ... if you have the option between in-place or tech refresh for ECE, do the in-place upgrade. If migrating the database and updating its schema was as easy as using something like EDMT, then I would suggest that, but because it's a cumbersome process, stick to in-place. Make sure you take a snapshot of the VM before proceeding.
05-24-2024 08:39 AM
I also agree with your suggestion but currently, we must present pros and cons regarding 2 options as a document state, and we must calculate the options for minimum downtime because currently, my ECE running for a big service integrated with Sosmed (Twitter, FB, IG and WhatsApp for live chat beside email) and the document I think limited information (not deep) regarding step upgrade.
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