CX Cloud Idea Exchange

There is no notification either on the Catalyst Center or on mail if the CX Cloud Agent is unreachable or goes down. You can only come to know of this when you open your CX Cloud instance and check the "Data Sources". It will be helpful if a proactive notification can be sent to the admin/user if the CX Cloud Agent becomes unreachable or is not sending telemetry to CX Cloud. ... View more

I would like to see all information within the license tab with the same information that I see in the smart account ... View more

Add device filter functionality to enable users to filter and select devices rather than browsing through the pages while scheduling the scan. The existing process allows to filter DNAC center but not the devices Path:- Admin settings > Data collection > New Scheduled Scan ... View more

Hi Team, For myself, I would like to see an option to be able to view the web page in a dark version This is because the webpage contains a lot of white pieces, and it may be more eye-friendly to have a dark theme ... View more

I can see a list of Advisories and in the Affected Assets there is a link to affected devices  per Advisory. When I click on that link, I can get another link to Affected Assets or Potentially Affected. After clicking there, I can export the list. But I'm missing a possiblity to export a single report showing for each  vulneraiblity which devices are affected and which devices are potentially affected. And vice versa: A single report showing for each device which vulnerabilities are affecting it and which are potentially affecting.     ... View more

In our environment we ship all of the devices we order to our main HQ location and then the network team configures and sends them out to our branch offices.  All of our Location fields in CX reflect the address of our HQ.  DNA Center requires that you enter an address when you add a location so it already knows the street address of almost every one of our devices.  It would be super helpful if there were either a Customer Location field that is separate from the Location field or if the Location field itself would sync the street address data from DNA Center branch locations.  You'd know not only the status of every piece of hardware but also where it really is as opposed to where it was shipped when it was ordered. ... View more

The idea is to request a filter option for asset group. The use-case is filter only asset groups you want to focus on. Also, being able to move assets to a "retired" group and filtering it out would allow those devices to no longer show in the inventory. The standard "connect" filter ALMOST does this. However, asset that are spares and offline then get filtered out. There are other use-cases when you want to only see information on certain assets. ... View more

We are adding more and more members of our organization to cx cloud. We have already had one erase asset tags. Is there a way to add logs, or an audit to see which users are doing this like this? ... View more

Hello, I would like to put in a request to be able to update the device location section.  A larger number of our orders are shipped to a warehouse first to be configure and then sent out to branch office locations.  I know I have put the GPS coordinates to my locations in the hierarchy of DNAC, could there be some linkage between the DNAC data and the CX cloud data organized by DNAC  Design/Network Hierarchy?  This could be helpful for shipping information for RMA of 4 hour support contracts. We even have some wrong site data in here and I don't see an easy way to correct that data, on mass. Just my 2 cents, keep up the good work. John  ... View more

On licenses page, it would be useful to have two columns side by side to compare purchased licenses vs used licenses, so we can easily see the discrepancy needing purchased. ... View more

Add compliance check for CIS benchmarks based on deployed configuration ... View more

Please allow CX Cloud to report on and indicated connection status of device SE-NODE-G2=, which host Nexus Dashboard, and other devices that are in Intersite. TAC has indicated that SE-NODE-G2= is not supported in CX Cloud. As a result, the status always shows "not connected". The status is misleading since it does show connected in Intersite. CX Cloud should have a status of unsupported devices as "not support" or similar instead of reporting "not connected" ... View more

In the licensing section, I think it would be beneficial to have some additional details available. This detail section could include some of the following: * Original serial number(s) tied to a particular license. * Current serial number(s) tied to a particular license. In addition to the above, serial number information could be added as a configurable column that to the main list of licenses. ... View more

Hello, Currently the column 'Support Type' shows the acronym for the type of support purchased on a device, but it would also be very helpful to have the timeframe details included underneath that acronym. For example, if I have a device that has SNTC coverage, it could be 24x7x4 or 8x5xNBD or any other flavor of what is available for this coverage. To find out what the timeframe of coverage is, you need to click the asset, and look at the detail. while that is fine, it's also not super convenient if you are trying to quickly identify which assets have 24x7x4 or 8x5xNBD or any other type of coverage. I think the field is large enough that you could add it below the Support Type. I've included an example of what it could look like when added below the acronym. ... View more

I have several asset groups I use to manage my assets.  Until recently, when looking at an asset, I could add a "asset tag" directly from the asset window and it would put that asset into any group I had already created.  Now when I go to add an asset to a group, it takes me to the asset group page where I can't add anything.  Please restore this functionality.   ... View more

Alert via email required if any kind of Sync issue with CX Agent and CX Cloud. So that we can aware of any mismatch in data uploaded by CX agent.  ... View more

Presently there is very little to no logging for data sources in CX Cloud that I am aware of.  This makes troubleshooting difficult. For example, one of my data sources is Meraki; the status shows a "collection failed".  Yet there is nothing to show why CX is failing to collect data from Meraki. It would be ideal if any logging or reasoning behind the failure could be displayed. ... View more

It's great that the portal lists the working hours of the assigned engineer on your TAC case. However, it would be more helpful, if the times could be translated into customer's local time instead of the engineer's local time. ... View more

Suggest addition of NERC Compliance to the Insight Compliance Reporting.  ... View more