CX Cloud

I received the notification that SNTC will be replaced by CX Agent.  I can access the CX Cloud portal, but receive the notification that I do not have sufficient access rights and I need to contact my company's CX Cloud Super Admin.  There is no link...

Hi there, I'm trying to register at http://cx.cisco.com/activate but I'm facing the message: "Account Creation Not Allowed - You do not have sufficient access to create a CX Cloud account. If you are using a public email domain, try using your compan...

*If we want telemetry for firewalls, ISE, AMP and other security products, do we import them directly into CX agent? Or is there another recommended method? Is there any documentation for this? *Does telemetry work for non Cisco devices?    

Hi there, I’ve been reading the official documents about the transitioning from SNTC to CX Cloud and I think a few things need to be clarified. Can you help, please? 1 – Can customers who only have Smartnet/Solution Support contracts, without Success...

Hello,I received the notification about the migration from SNTC to Cisco CX Cloud.I would like to know if Cisco Collector will stay useful to collect device data, and then upload the collection to a new Cisco CX Cloud endpoint.Do you have such inform...

Hello, I would like to know if CX Agent can only be configured in a VM or if it is possible to configure it in a cloud? Looking at the guides, I only see information about configuring VMs.

The CX Cloud Agent setup fails on connectivity verification, please see attached picture.Everything outgoing is allowed in the firewall. nslookup from a machine in the same subnet to:cloudsso.cisco.com, api-cx.cisco.com etc works fine. What could be ...

Hi there, In the link Supported Product Families - Cisco for CX Cloud, it shows all the eligible families with Software Insights and Fault Insights but there are also a topic named "Assets with Crash Risk Insights" and a topic "Crashed Assets with/wi...

Hi All,Another group (subsidy) has their own Cisco gear and its showing in our cx cloud database because we share the same mailing address. Cisco then usually mixes things up. Is there a way I can segregate/remove these equipment from appearing in ou...