Hi, I want to store data which wont change over time. In that case, is it mandatory to hit Configuration or DB for every call?. Is there way to store configuration data to application level in UCCX script? Reading huge configuration during every call...
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I have used below API to fetch WebEx Time zones List and able to fetch and create meetings from my application. My Questions are , 1) what could be the difference in the response for the below API if Day light savings is on (or) off ? . 2) If i creat...
I am trying to access JasperAPI.xsd but not able to find details about GetTerminalLatestNetworkRegistration. Can somebody help in either providing latest link of JasperAPI.xsd or Response signature of GetTerminalLatestNetworkRegistration. It is relat...
Hi all We have hit the following issue with UCCX not accepting the use of an inner Java class https://bst.cloudapps.cisco.com/bugsearch/bug/CSCvm07844 We have tried extracting the RecipientType Java class in to a separate class, without much success....
I'm attempting to power cycle a UCS-B200 using the XML API for UCS Central. Below is the data I'm sending via the API "<configConfMo cookie='{{ login_cookie }}' inHierarchical='false'><inConfig><lsServer dn='org-root/org-myorg/org-myorg_UCS/org-myor...
With an XMPP bot configured via the <AdminConfiguredBot> tag, the bot appears as a contact in a new group by name _BotGroup in end-users' contact list. Some of our users do not wish to have this bot in their contact list.This bot contact , even when ...
Hi, We want to try these APIs https://developer.cisco.com/docs/support-apisCould you please guide us step by step procedure ? We tried the following command and it shows as Not Authorized: $curl -X GET https://api.cisco.com/software/v3.0/metadata/pid...
HiI'm not a developer but I wan't to automate some tasks for my client.We have a FMC 6.5.0.2 and I triy to create a PreFilter for all GRE Tunnels. So I downloaded the fmcapi. In general all things work fine. I can create objects and access rules. But...
Hi,we use CISCO Finesse web interface to manage end user support calls.I'd like to copy the incoming call number into Excel for annotation and further processing.Is that possible using some programmatic API? Can I do that using objects and methods wi...
We have an issue where we are using SPOK to screen pop information on callers. This works most of the time but in some cases the TSP logs are not clearing out and not updating until after the call is answered. This results in the call info to pop fro...
A script would need to be created to pull/update information automatically within CER's database, how would I go about doing this? I know this is an abstract question, but its the best I can do at the moment to explain what it is I am trying to do. I...
Hello, Sorry if this has been posted in the wrong place but I in need of some assistance with getting Finesse call data out of UCCX.Currently we have the UCCX Platform and Finesse, where we can use Cisco Unified Contact Center Express Reporting which...
Trying to do the RESTCONF with YANG lab in the DEVNET labs Trying to access the IOS XE on CSR Recommended Code Always-On Sandbox but I cant find the host/URL for the Sandbox to use in a Postman environment. Lab instructions are out of date. Does anyo...
Hi, I want to modify authenticationMode setting on a phone using updateDevice. I noticed using certification operation value works perfectly but when I try to change the authenticationMode, it doesn't work. I don't get any error but no changes are do...
Is it possible to install a javascript package in order to use the reference it in a javascript macro? I'm trying to use an external javascript library. I do know that you can install on other systems using:npm install packagenameMacro code:const p...
