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Important Announcements

Cisco Secure Email Add-Ins No Longer Supported on Microsoft Outlook 2019

This is to inform you that, effective October 14, 2025, Microsoft Outlook 2019 is no longer supported for the Secure Email Encryption Service Add-In and Secure Email Submission Add-In.

To continue using these Add-Ins, we recommend upgrading to Microsoft 365. Starting October 2025, download and install the new manifest for:

- Secure Email Encryption Service Add-In from the CRES Admin Dashboard

- Secure Email Submission Add-In from the Cisco Software Download Portal

After downloading the manifests, follow the instructions provided in the Submission and Encryption Add-In guides. For more information, see: Cisco Email Encryption - End-User Guides.

TLS 1.0/1.1 Deprecation from AsyncOS for Secure Email Gateway, Starting version 16.5

We would like to inform you that starting with the AsyncOS 16.5 release, TLS versions 1.0 and 1.1 will no longer be available as configuration options in both the CLI and GUI.

To ensure secure email delivery and receipt, you should use TLS versions 1.2 and 1.3. These versions can be configured via the sslconfig CLI command or through the System Administration > SSL Configuration menu in the user interface.

For detailed instructions on updating TLS versions, please refer to the “System Administration” section of the User Guide for AsyncOS 16.0.x for Cisco Secure Email Gateway.

 

Forum Posts

  Important: Migrate from Secure Email Virtual C100V Models to Avoid McAfee-Related Issues Dear Valued Customer, We are reaching out to ensure your Cisco Secure Email environment continues to operate at optimal performance and reliability. As worklo...

dmccabej by Cisco Employee
  • 880 Views
  • 2 replies
  • 0 Helpful votes

Hi,We're enforcing TLS on the outbound with an external party (let's call it: external.com). The certificate they (external.com) use to do the TLS is signed by their own sub-CA, and neither it, neither the Root CA are recognized by default on ESA.So,...

Jess_A by Level 1
  • 4856 Views
  • 6 replies
  • 0 Helpful votes

I am trying to implement this. I was told I need an email address for the DNS change to send other service providers failed email messages to the cisco cloud for processing. SummaryIn connection with Your use of DMP, You can, at your discretion, publ...

Hello IronPort Admins,I recently built a web-based dashboard to help me monitor key health statistics for the ESAs in our environment. I'm sharing the code here so that others might benefit. The HTML is written using the Bootstrap3 framework, so it's...

esa-dashboard-gif.gif
joelbland by Level 1
  • 5165 Views
  • 12 replies
  • 5 Helpful votes

Hi,   We are implementing the attachment files block on Ironport, we have now created this filter that should perform a block by extensions. We tested that it works on filenames and works on nested (zipped) content.   Do you think that are better way...

EUR by Level 1
  • 7647 Views
  • 2 replies
  • 0 Helpful votes

We have have the ESA (formerly Ironport) for a number of years. This year when we renewed our licence I noticed that the Cisco licencing group starts the licence (for 3 years in our case) from the date of purchase - not starting on the last day of th...

tminchin by Level 1
  • 1161 Views
  • 1 replies
  • 0 Helpful votes

Hi, Does anybody know if it is possible to enable SPF verification if the ESA is behind a internal mail relay? From the testing I have done, the ESA appears to do the SPF check using the relay's IP (Which fails) and then figures out the original send...

GrahamS1 by Level 1
  • 1416 Views
  • 1 replies
  • 0 Helpful votes

Cisco has released Email Security AsyncOS version 12.1 on 8th April 2019. This release includes major enhancements to the Intelligent Multi Scan (IMS) feature to improve overall spam detection efficacy. Customers using the IMS feature on older AsyncO...

Hi!I have an issue where printers using the internal SMTP on our ESA gets blocked with the error "rejected by receiving control".If I check I can see that the host in question has sent around 50 emails. All with the same envelope sender but different...

jape0002_ by Level 1
  • 8854 Views
  • 4 replies
  • 0 Helpful votes