Intelligent Automation

The translation to a system Instruction Text "Required: Please fill out this filed before submitting" is missing.  If a field is not mandatory by default and is set to mandatory thru rules, when trying to submit a requst without filling the filed, th...

HiI was just wondering if there was a list of extension / service attributes supported by the UI, for example imageURL1, imageURL2, imageURL3 ....Many thanks,Richard Thornton

HiPlease could you advise us to the best practices for using the 'cost details' field within Pricing. Currently I cannot find the way to surface the individual Cost Details fields within the Next Generation UI, even with the tick box for 'display bot...

Hi,Please would you be able to help with the following queries:1. What was the Intention of Service Level Description when created? How was this field envisaged to be used?2. Standard Duration: This field shows in the UI in 9.4 (Service Details Page)...

Hi,I wonder if someone can advise on what use cases the - order type: Non-orderable - was envisaged to cover?I am not sure whether the intention was for (1) items that can not be order or (2) for items that require the user to be punch out to a diffe...

We have been hotfix averse in our 5.3 environment and endeavor to do better in 6. While realizing the burden that testing and regression testing incurs on every one - not to mention the 'Oops, we didn't test for that' PRD incidents that happens from ...

Hi all,     Do you guys have an idea on how to auto-start the service of tidal agent in linux? Thanks!

Hi,We are currently installing Tidal 6.1, we are going to integrate Oracle Directory Server for LDAP (not AD).Qustion is, what is the domain name we have to provide when we install?Master and CM both on Linux.Thanks!

Hello,I have questions about this item in the Installation Guide, page 162, item 6 :6     Add the following properties to the .dsp file. The CachePassword is not needed if the default password was used in creating the user. Otherwise, the CachePasswo...

                   I have the latsest version up for my UNIX Tidal Agent....

Another area we endeavor to do better on is onboarding new users and and helping them get started. While routine formal training with Cisco and third party is always the Cadillac of options, just curious to know what others do for their new users:Are...

In Tidal Scheduler, we can configure a failover SQL partner so that if the primary SQL server is not available, it will automatically try to connect to a failover partner.           For JDBC, you can use "failoverPartner=xxxxxxxx"Is there something s...

I am trying to query all the storage devices that are currently attached to a VM. I have VM that has four hard drives off the SCSI controllers. I used the CPO Query VM Devices activity. I get the results but I am not able to correlate the drives and ...

Hello ,I can see the print icon in CPO console - workflow tool bar  , Could you please let me know what confiogurations we need to do for using the print option?Because when i am clickin it getting the "RPC server is unaviable"  Error- Thanks